#TrueOrFalse: The Three V’s of Communication

Also referred to as the “7-38-55 rule”, coaches and trainers quote the research conducted by Albert Mehrabian PhD that postulates that communications consists of 7% verbal, 38% vocal (inflection, tone, etc), and 55% visual (body language) content. It is hypothesized that when there is a disparity between something that is said, and how we say it, people generally take the vocal and visual components of our communication as the bulk of the information. Continue reading #TrueOrFalse: The Three V’s of Communication

Webinar Recap: Unlocked leadership content to meet organization’s needs

Leadership development is high priority in organizations, but research has shown the outcomes have a low satisfaction rate with CEOs (McLean & Company). Why is this? We have found the reason is because of massive needs in organizations and tiny … Continue reading Webinar Recap: Unlocked leadership content to meet organization’s needs

Gatwick Airport Concourse

[Interview] Developing Senior Leaders to Secure Future Success at Gatwick Airport London

Back in 2014, Gatwick Airport took the decision to invest in the development of its senior leaders. The organisation was in the midst of a period of rapid growth and recognised the need for a unified approach to leadership if they were to continue … Continue reading [Interview] Developing Senior Leaders to Secure Future Success at Gatwick Airport London