Also referred to as the “7-38-55 rule”, coaches and trainers quote the research conducted by Albert Mehrabian PhD that postulates that communications consists of 7% verbal, 38% vocal (inflection, tone, etc), and 55% visual (body language) content. It is hypothesized that when there is a disparity between something that is said, and how we say it, people generally take the vocal and visual components of our communication as the bulk of the information. Continue reading #TrueOrFalse: The Three V’s of Communication